Shipping Policy

Thank you for shopping at qicaiye. This Shipping Policy explains how orders are processed and delivered after purchase.

Order Processing

Orders are generally processed within 1-3 business days after payment is confirmed. Processing time may be longer during holidays, peak periods, or when order details require additional review.

Shipping Time

Estimated delivery time is usually 7-15 business days after shipment. Delivery times are estimates and may vary depending on destination, carrier handling, customs review, weather, or other circumstances outside our control.

Shipping Cost

Shipping is US$7.99. Orders over US$29.00 qualify for free shipping.

Shipping Areas

We currently ship to Canada, United States, Mexico, Australia, United States Minor Outlying Islands, New Zealand, Ireland, Germany, France, Portugal, Greece, Hungary, Italy, United Kingdom, and Saudi Arabia.

Tracking

When tracking information is available, it will be provided after your order ships. Tracking updates may take time to appear after the carrier receives the package.

Customs, Duties, and Taxes

Customs duties, import taxes, and destination fees are the customer's responsibility. These charges are not included in the product price or shipping cost unless specifically stated.

Incorrect Shipping Information

Please make sure your shipping address is complete and accurate. If an order cannot be delivered because of incorrect or incomplete information, the customer may be responsible for additional costs.

If you need help, contact us at support@qicaiye.com.