Privacy Policy

This Privacy Policy describes how qicaiye collects, uses, and protects information when you visit https://qicaiye.com, place an order, or contact customer support.

Information We Collect

We may collect information such as your name, email address, shipping address, billing address, phone number, order details, payment-related information, and communications with support.

How We Use Information

• To process and fulfill orders.
• To provide shipping updates and customer support.
• To handle returns, refunds, and exchanges.
• To improve the store, products, and shopping experience.
• To prevent fraud, unauthorized activity, or misuse of the website.

Sharing Information

We may share necessary information with service providers that help operate the store, including payment processors, shipping carriers, fraud-prevention services, platform providers, and customer support tools.

Personal Information Sale

We do not sell personal information.

Cookies and Store Technology

Our website may use cookies or similar technologies needed for basic store functionality, analytics, checkout, security, and user experience.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information.

If you need help, contact us at support@qicaiye.com.